Privacy Policy
Your personal data and assets are our top priority. We are fully committed to protecting them.
Redbridge Nexvia collects and stores data essential to your trading practice. The means of collecting and storing this data is explained in the following Privacy Policy.
Our policy is shaped by the following principles:
- With the goal of ensuring full transparency regarding our processes for collecting and storing your personal data:
Our intention is to ensure you understand how we collect and process all data so you can make an informed decision. We have clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, so you have clear, concrete information on its use. You are in the driver's seat.
We will always provide information promptly when we conclude that you should be informed. Transparency is key for us.
Our trained staff are always ready to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@redbridge-nexvia.com
- No other use of personal data is permitted by us beyond what is set out in our Privacy Policy.
We may process personal data for the following purposes, including the necessary functioning of Redbridge Nexvia services and connecting trader-members with third-party trading platforms. It may also be necessary for maintaining and enhancing website functions and services; protecting our rights; and meeting regulatory or other legal obligations. Finally, insofar as this data is necessary for the provision of administrative and other business functions related to the Services provided to you, the client.
So that we can provide better services suited to your preferences and needs, Redbridge Nexvia uses personal data.
- In order to be able to use essential tools to protect your personal data and secure your rights in this regard:
At any time you may contact us to access all of your personal data. We can also modify or delete it as needed. Further, we can support requests to transfer that data to you or to a designated third party. We provide this service and support so that you may better exercise your rights to both privacy and control.
- Protect your personal data:
Our security systems are of the highest quality, with banking level measures. Nonetheless, a one hundred percent guarantee is not possible, but we are committed to constantly upgrading our systems to the highest possible level and reinforcing the measures we have in place.
We have a detailed, comprehensive privacy policy and the highest-level security systems.
1. The Scope?
Outlined in this policy are our procedures for the collection, processing and sharing of any and all data relating to a natural person.
The terms of our policy apply to all natural persons who are identifiable or identified. This specifically refers to any natural person who could be identified or has already been identified in relation to data that has been entrusted to us or that we can access and/or combine.
The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of that personal data.
We do not collect or seek to collect any information on persons under the age of 18. Nor do we permit persons under the age of 18 to use our platform for any purpose. Upon discovery of any user or any information pertaining to a person under the age of 18, that information will be immediately deleted.
2. What personal data do we keep?
Upon registering with us, we collect necessary personal data to enable you to use our services. When necessary, we may also ask you to provide personal data to prove ownership of an account, for instance. To improve and maintain the highest quality of services, we gather and analyse data related to your use of our platform's services as well as those of third party partners.
3. You are under no obligation to provide the company with your personal data.
While you are not under any obligation to provide us with your data, choosing not to provide such information can lead to restrictions on our provision of services. It may also lead to you being restricted from using our platform.
4. What personal data do we collect? When visiting our website, the following personal data may be collected:
We do not collect data that could be used to identify you personally. We do collect information such as your specific account activity, along with users' IP addresses and the date and time of access. For maintenance, security and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect information about the language used by your account.
Regarding personal data collection, we only accept and retain the information you agree to provide us when you connect, through us, with a third party trading platform.
The personal data you have supplied to third-party platforms may include: full name, address, telephone number, and email address.
5. Why does the company need my personal data, and is it legal for them to collect it?
The collection, storage, and processing of your personal information by the company is solely for the purposes laid out within the Policy. All the above uses and processing are in accordance with relevant laws in United Kingdom.
The company cannot handle, process or transmit your data except in accordance with the relevant laws in United Kingdom. The following are the legal grounds for doing so:
- You have agreed to permit the company to store and process your personal data. When you submit your data to the company, you grant us permission to transfer that data to the appropriate third-party trading platform. You have provided your consent to the processing of your personal data for one or more purposes.
- To improve services, establish or defend legal claims, and pursue legitimate interests, amongst others, the company may need to store and process your personal data.
- To fulfil legal obligations, data processing is required.
If you would like to find out more about the data processing that the company is required to carry out, please contact us by email.
Below you will find a list of the specific uses, as well as the legal basis, under which we may process your personal data.
To provide you with access to digital trading, and only at your request, we will share your personal data with third-party platforms.
Your data may be collected and shared with third-party companies, but only at your request and discretion.
You have agreed to allow the processing of your personal information for one or more purposes.
Please provide us with the necessary information so that we can promptly and effectively respond to your requests, concerns and questions regarding our services.
For the company to pursue its legitimate interests, or those of a duly-assigned third party company, the processing of personal data is required.
In order to comply with our legal obligations as well as those of an administrative nature, we require the processing of personal information.
To meet our legal obligations, we are required to process certain personal data.
Anonymised personal data and usage tracking are required to improve our services, including crash reports.
To protect the legitimate interests of the company and any third-party service providers, we require the processing and storage of personal data.
This is necessary to prevent fraud as well as the misuse of our service.
Our service requirements oblige us to supervise and implement data processing for business development, strategic decision-making, supervision and legal compliance, as well as other business-related operations.
In order to protect the legitimate interests of the company and any third-party service providers, we require the processing and storage of personal data.
We use tools such as statistics and analytics to support decision making across a wide range of our services and strategic planning.
In order to protect the legitimate interests of the company and any third-party service providers, we require the processing and storage of personal data.
As necessary to protect the company's rights, assets and interests, and those of third-party service providers, and in compliance with all local laws, regulations, agreements and our own terms, conditions and policies, we may process personal data. This will only be done according to the necessary and established procedures.
In order to protect the legitimate interests of the company and any third-party service providers, we require the processing and storage of personal data.
6. Transfer of Personal Data to Third Parties
For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.
At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by the privacy policies of that company. This may include multiple digital trading platforms.
To better serve our clients and improve our services overall, the company may share personal information with its affiliates and partner companies.
As legally required, or to protect the company's rights and assets and those of third party partners, we may disclose data to appropriate legal or regulatory authorities.
In the case of a critical business transaction, such as the sale of the company, pursuit of investment or loan, the relevant data may be shared in the legal and appropriate manner. This will also include in the instance of any company merger, restructuring, consolidation or bankruptcy, as per law.
7. Cookies and Third-Party Services
For the purpose of site analytics, as well as in partnership with advertising firms, cookies and other similar technologies may be used, in accordance with law and standard practice.
Cookies - small bits of code that are stored on your device when you visit a website - are used to collect information on browsing behaviour, preferences, and similar details. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor service offerings to you on this basis. These cookies are also used for site analytics and statistics gathering for strategic planning.
There are broadly speaking two types of cookies used on the site. There are session cookies that are only stored in your browser for the duration of your session and are deleted when the browser is closed. Others are persistent cookies, which remain stored in your browser even after you end a session. These allow the site to recognise you as a returning visitor and facilitate your use of the site.
Types of cookies:
Cookies may be used as necessary, according to their intended purpose:
Cookies are strictly necessary
Cookies are used to recognise you as a client so that we can better deliver the information, settings and services that you require and use. They also aid navigation of our website and enable your access.
In order for your device to download and stream data, cookies are used. In addition, they make it possible for you to access appropriate features and return to pages previously visited.
In order to allow rapid and easy entry to the site, cookies retain and process certain bits of personal data, such as your username and last login date, for instance when you request the site to remember you upon login.
Session cookies are deleted when you quit your web browser.
Functionality cookies
Using cookies, we are able to securely save and immediately recall your settings and preferences. It also allows us to recognise you when you visit our website.
Persistent cookies remain after your browsing session, lasting until their expiry.
Cookies for performance
In order to improve our services, we collect statistical data using cookies. These provide us with data on site performance and site usage.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are deleted when you end your browser session, while persistent cookies continue to function until their expiry or indefinitely, unless deliberately cleared by you.
Cookies have been blocked or deleted
If you want to delete or block cookies from being set, you need to do so through your browser's settings. Follow the links below for step-by-step instructions on how to do so with the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will prevent certain operations and site features from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be stored for as long as may be required for operations as described elsewhere in this policy. It may be stored for longer based on local laws, regulations and company policies.
Your personal data will be shared - at your request and discretion - with third-party trading platforms for a period of 12 months. Upon the expiry of those 12 months and upon your consent, it will be shared for a further 12 months.
Our operations include the regular review of all personal data to determine whether it is still needed, or not.
9. Transfers of personal data to third countries or international organisations
As needed for the provision of services and/or for security purposes, personal data is sometimes transferred to third countries (a country other than your own) and international organisations using full security protocols. We apply data security protocols at the highest possible level to protect your data and ensure you have access to legal remedies and rights in all cases.
In the EEA (European Economic Area), all residents are covered by data protection and safeguards.
- Data transfers always take place within the EU’s legal jurisdiction and competence, and follow the standard data protection protocols set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- Any and all transfers of data between public entities or authorities occur in accordance with Article 46(2). It is a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which take place in accordance with them. The Clauses can be found and read at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information on the specific security measures employed by the company to protect your personal data during third country transfers, send a request by email to info@wealthwaydigital.uk
10. Personal Data Protection
Personal data is protected with the highest level of technical and organisational measures, following gold standard procedures. Such procedures are a powerful way to prevent any destruction of data from unlawful or accidental events, as well as the loss or alteration of that data.
While we exercise the utmost care and gold standard procedures for data protection, as determined in law, it is impossible to guarantee in all circumstances that your personal data will be maintained error-free. For that reason, we cannot be held liable in cases where personal data suffers disclosure, or damage of an incidental, intangible, or consequential nature. This includes circumstances over which we have no control, such as disclosure resulting from errors in transmission, third-party unauthorised access, or any other cause of this nature.
In the case of legally binding demands from regulators or legal bodies, we may be required to share your personal data with such authorities. Once that data is shared under legal compulsion, we are unable to control how those bodies handle, store, or protect your data.
Anything transmitted over the internet, including personal information, carries a certain amount of risk of interception and is not one hundred percent secure. Any data transmitted online cannot be guaranteed secure by the Company.
11. Third-party website hyperlinks
On this website, you will encounter links to third party applications and websites. Please note that these are not affiliates and not under the control of the company, nor does our privacy policy apply to these companies. They have their own procedures and priorities for the collection of personal data and its processing, and we are not responsible for such activities. Use at your own discretion.
Always read the privacy policy of any company or service when you visit their website before providing any personal data. Ensure that their collection, usage and processing policies align with your preferences and priorities. Any data you choose to share should be shared directly with the service provider.
12. Policy Amendments
We reserve the right to update or change our policy at any time. We will provide notifications of changes on the website and through any other appropriate channels. The updated version of the privacy policy will be posted on the website, and this revised policy will take effect immediately upon publication, unless it is stated otherwise.
13. Your personal data rights
You have full control and the final say over the use of any and all personal data, including verifying its accuracy, correcting errors and/or choosing to delete or restrict both the scope and nature of any data processing by us.
On this page, residents of the EEA will find information relevant to them:
Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.
Accessing Your Rights
If the personal data that you have provided to us is accurate, you may access that data at any time. Any of your personal data that is being processed is accessible by us and thus verifiable.
You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your data being processed, in addition to the one provided to you, a reasonable fee may be charged.
The rights provided by law and in the privacy policy may not infringe the rights of others. The company reserves the right to refuse access to personal data or to limit access if it infringes the rights and freedoms of others.
Right to Correct Errors
Any errors in your personal data, through omission or incorrect details, may be corrected by you or by the Company to ensure the ability to process it properly.
Erasure Rights
You have the full right to demand deletion of personal data under the following circumstances. 1) If your personal data has been processed without your consent or outside of legal boundaries. 2) Upon demand based on your desire to have that data removed, and where the Company has no legal requirement to retain that data. 3) If you no longer agree to or accept any data processing by us, even if legal and within our rights and interests or those of a third party provider and, finally 4) If we are compelled by law to delete your data.
The right to deletion is overridden and superseded by legal obligations imposed by the EU or any member state’s law. Likewise, where data is required for the exercise of or defence against legal claims, this right does not apply.
Right to Restrict Data Processing
You have the right to request a limitation on the processing of your personal information in a situation where you feel it contains inaccuracies.
Upon request that your personal data usage is restricted, it will be deleted except under the following conditions: 1) where the force of law within the European Union or any Member State prevents this. 2) With your consent, if it is required for the purposes of defending against or exercising legal claims. 3) To protect the rights of another natural person.
Right to Data Portability
You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and the processing is carried out by automated systems.
You have the right to request the transfer of any and all personal data to another company or organisation, assuming this is technically possible. This has no effect upon your right to deletion of your data. It is not permitted where the exercise of this right would infringe upon the rights or freedoms of another natural person.
Right to challenge data processing
Regardless of the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and demand that it cease. This does not apply where there is a pressing legal need to continue the processing, whether to defend against legal claims or to exercise legal claims. In these cases, we may continue processing your personal data.
You may at any time demand that your personal data not be processed for any direct marketing activities.
Right to Withdraw or Decline Consent
You have the right to withdraw your consent to our processing of your personal data at any moment, with immediate effect where possible. This is not retroactive to any processing that occurred prior to your withdrawal of consent.
If you are unhappy for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.
If you believe that your rights and freedoms have been infringed regarding the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may submit a complaint to these authorities at your discretion.
Section 13 explains situations in which your personal data rights may be restricted by laws of the European Union or those of Member States.
Upon receipt of your request about your personal data and its processing, we will provide you with access to the information you requested, as described in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If necessary, we will notify you of any extension to the deadline within one month of receiving your request.
Requested information will be sent to you electronically free of charge, except where doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is deemed spurious, excessive or repetitive.
We reserve the right to request additional proof of identity where there is any reasonable doubt about the person making the request for personal data, for data protection and security purposes.